Terms of service

Terms of Service Welcome to Traveline Tourism's website. By accessing or using our services, you agree to adhere to the terms and conditions set forth herein. These terms apply to all visitors, users, and others who engage with our service through the website. Please read these terms carefully before using any of the offerings provided by Traveline Tourism. Use of Service Traveline Tourism provides a platform for discovering and booking travel experiences in Georgia. As a user, you agree to use our services for lawful purposes only and in compliance with all applicable legal regulations. You are responsible for ensuring that any information you provide is accurate and complete. Unauthorized use of our website, including but not limited to unauthorized access or misuse of any data, system, or network, is strictly prohibited. Booking Policies When you make a booking through Traveline Tourism, it is your responsibility to review the full details of the itinerary and confirm its accuracy before finalizing the purchase. All bookings are subject to availability and confirmation by Traveline Tourism. Cancellation policies vary depending on specific tours or accommodations; these will be communicated at the time of booking if applicable. Intellectual Property All content, branding, design elements, and intellectual property found on Traveline Tourism's website are owned by or licensed to us. Users are granted limited access solely for personal use and may not copy, modify, distribute, create derivative works from, or exploit in any way that content without express written permission from Traveline Tourism.

 Limitation of Liability Traveline Tourism strives to provide exceptional services and experiences; however, we do not guarantee error-free service. We shall not be held liable for any direct or indirect damages arising from the use or inability to use our services or any delays related to travel arrangements. For further inquiries regarding our Terms of Service or if you have specific questions about a particular experience with Traveline Tourism, please contact our customer support team.

CFM Group Chat – Dedicated Travel Communication by Traveline Tourism

At Traveline Tourism, all booking procedures and operational coordination are conducted through our CFM Group Chat system. This is not an automated platform, but a professionally managed group chat created individually for each travel package.

Each CFM Group Chat includes:

the traveler,
a personal tour operator,
the company’s operations manager, and
a management representative from Traveline Tourism.

This structure ensures full transparency, immediate decision-making, and continuous oversight throughout the entire journey.

During the full duration of the travel package, the traveler communicates exclusively with their personal tour operator within the group chat. Guests are never required to contact individual service providers directly. All reservations, adjustments, confirmations, and issue resolution are handled centrally by Traveline Tourism’s expert team.

The presence of both operations and management representatives guarantees swift operational flexibility, quality control, and rapid escalation when necessary ensuring a smooth and comfortable travel experience at every stage.

By offering this level of structured, human-centered communication to all of its travelers, Traveline Tourism delivers a refined standard of service, combining personalized assistance with professional management support, from the first booking to the final day of travel.